Returns & Exchanges

At Bodycare International Limited, we prioritize your comfort and satisfaction by offering a seamless 15-day return and exchange policy for all unworn and tagged fashion apparel. Please ensure that hygiene seals remain intact on all intimate wear items to be eligible for a full refund or replacement.

Return Process

• 1.
  Initiate Request

  Log into your account dashboard and select the specific order from your history to request a return or exchange authorization.

• 2.
  Quality Inspection

  Pack the items in their original packaging with all tags attached; our courier will conduct a brief surface inspection during the pickup process.

• 3.
  Reverse Logistics

  Once the request is approved, a pickup will be scheduled within 48 hours at no additional cost to you, provided the item is within the eligibility window.

• 4.
  Refund Processing

  After our warehouse team verifies the condition of the returned garment, your refund will be credited to your original payment method within 7-10 business days.