Frequently Asked Questions

Everything you need to know about shopping with Bodycare International.

How can I track my Bodycare order?

Once your order is dispatched, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's website to monitor your delivery status.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for most products, provided they are unused, unwashed, and in their original packaging with tags intact. Please note that for hygiene reasons, innerwear cannot be returned.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, UPI, and Cash on Delivery (COD) for eligible pin codes.

How do I ensure I am ordering the right size?

Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as sizes may vary between different collections.

Does Bodycare offer international shipping?

Currently, we primarily ship within India. For bulk international inquiries, please contact our export department through the 'Contact Us' page.

Are Bodycare products made from 100% cotton?

Most of our comfort-wear and innerwear products are crafted from premium 100% combed cotton. Specific material compositions are listed under the 'Product Details' section of each item.